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Customer Relationship StrategiesBusiness Process ManagementEnterprise Content Management

  August 28, 2007 - Issue 6.17

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Get Back GoogleBlack

Improv Wisdom

MajorGeeks - Taking Names and Kicking ASCII

Emotional Marketing Headline Analyzer

Who Will Be Next?


1001 Ways to Wow Your Customers

Alexander Consulting

AMR Research

Dr. Jon Anton

Basex

BDM News

Maureen Blanford

Jeanne Bliss

JoAnna Brandi & Company

Capital Source Partners

Brian Carroll

The CEO Refresher

CIOview

Louis Columbus

Ron Crabtree

Kevin Craine

CustomerThink

Doculabs

Meryl K. Evans

Marsha Friedman

Fujitsu Consulting

Nettie Hartsock

Casey Hibbard

InfoTrends/CAP Ventures

InternetVIZ

Michael Kaselnak

Market Wire

Nielsen BuzzMetrics

Lisa Nirell

Anthony Parinello

Bill Porter, Porter Research

Skip Press

Rafferty Consulting Group

Realtimepublishers.com

Ries & Ries

James Robertson

David Meerman Scott

Search Security

Dr. Woody Sears

Shaun Smith

Software Business

Dave Stein

Technology Evaluation.Com

Jeff Thull

John I. Todor, PhD

Steven Van Yoder

The VAR-City

Lou Washington

Dale Wolf, SGME

[ Full Expert Directory ]


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Featuring ...

Dr. Woody Sears


The Singularity Summit
September 8-9, 2007
Palace of Fine Arts,
San Francisco, CA, USA

Productive Nanosystems: Launching the Technology Roadmap
October 9-10, 2007
DoubleTree Hotel Crystal City, Arlington, VA USA

More ... ]


Issue 6.16
Issue 6.15
[More...]

FEATURE STORY

A Dog Fight for Justice

A Non-Symbolic, Non-Mythological, Real-Life Hero's Journey

by Steve Kayser

This is not a story about dog fighting; it's a true story about a dog's fight for justice ... and freedom. Not any dog, but "The Dog" -- Dog the Bounty Hunter.

It's one dog's story that illustrates the classic "Shoot the Donkey" principle.

Read more ... ]

ASK THE EXPERT
Question: "We're a manufacturing company. Regulatory compliance is killing us -- cost and productivity. We spend more time focused on internal reports and compliance issues then we do trying to solve customer problems. Any suggestions from your experts on how to get a handle on these issues? It's strangling our competitiveness."
ViewAnswer.jpg Answer: "Sure. First things first, though. Change your mindset; cut through the 'Compliance Crapola.' You can turn regulatory compliance from a competitive disadvantage to an advantage." -- Louis Columbus, Senior Analyst for Cincom Enterprise Compliance & Quality Management

The Hosted Model: Why It's
Revolutionizing the Contact Center

Complimentary White Paper from Frost & Sullivan

Software Business 2007
October 2-3 at the Hyatt Regency in Santa Clara, CA
The Premier Conference on Business and Technology for Executives and Managers of Software Companies
 

CUSTOMER STRATEGIES

Sales and the CEO:

Why your role has evolved to the head of the sales department

by Jeff Thull, CEO and president of Prime Resource Group

CEO ... Chief Entertainment Officer?

Smaller companies do fun better

by Leigh Buchanan - Inc. Magazine

People Skills Sales Quiz -- What's the Meaning of ... ?

Are you missing your prospect's buy signals?

by John Boe - ManageSmarter

The Dark Side of Trust

The great spectrum of innovative products

by Sean Silverthorne - HBS Working Knowledge

What Do You Do with People Like This?

The greatest genius of all time

by Steve Kayser, Cincom Systems

Cincom Smalltalk xPloratory Modeling
Application development from concept to completion

IT Best Practices: 
Five Keys to Success in the Build-to-Order Front Office

Live Webcast: September 13th at 1:00 p.m. EST

LEADERSHIP

The New Corporate Gobbledygook Manifesto

Write for your buyers

by David Meerman Scott

Are You Being Heard?

Smart PR = Good Branding

from Qatar Today

Obnoxious, Arrogant, Egotistical -- But Legendary Marketing ...

The David Lee Roth guide

by Brian Clark - CopyBlogger

Urinating Off Your Customers

What happens when bad things happen to good emailers?

by G. Simms Jenkins - iMedia Connections

Hypertext ... What Makes a Good Link?

It may seem totally random

by Christopher "Chip" Scanlan - Poynter Online

BUSINESS PROCESS STRATEGIES

Technology or Good Ideas ... Which Is Better?

Business model ... optional

from Knowledge at Wharton - Forbes.com

Nowhere to Run. Nowhere to Hide ...

Nowhere to even stand still

by Cincom CEO Tom Nies

Predicting the Next Software Decade

What will it bring?

by M.R. Rangaswami - Sand Hill Group

The Care and Feeding of the Press

A guide for press-relations staff (or those who play them on TV)

by Esther Schindler - NetPress

Autodidactical Autodidacticism ...

10 ways to become a self-taught master

from Dumb Little Man

Complimentary Webinar: Perfect Documents, Made Easy
Presented by Kemal Carr, President, Madison Advisors

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