Vendor portals … Handling prima donnas … Not-so-silent night
These days, more and more accounts payable operations are exploring technology solutions that promise to cut costs and add value. Many have found that online 24/7 vendor portals are a quick win. This issue's feature story offers a creative "quiz" that helps you decide if a portal fits your situation.
Speaking of performance, in our last issue, a reader asked how to handle a star employee with a prima donna attitude toward the rest of the staff. See what readers have to say. Their ideas range from having a heart-to-heart talk to "kick him to the curb."
In this issue, a reader faces a different problem. A manager wants to know what kind of "damage control" will repair an embarrassing holiday party confrontation with his boss. Please share your thoughts and best practices. You could win a 256 MB MP3 player. And congratulations to Carolyn Skinner, AP Manager at PETCO Animal Supplies, Inc., for being this quarter's winner!
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