November 2007 - Issue 1.7

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Spotlight

Give Your Staff the Holiday Gift That Gives You More Sales!

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Harry J. Friedman's best-selling book has been called the "retail Bible" on retail selling. The perfect gift for your staff and retail friends. Quantity discounts available.

More on No Thanks, I'm Just Looking!

FloorToons

"You're lucky that no salesperson knew Harry J. Friedman's sales techniques. No one won you in the sales contest."

Reader Survey

Complete our one-minute reader survey and you could win a 1 GB Apple iPod Shuffle that holds 240 songs.

Upcoming Seminars

 

Retail Management Training Camp
· January 23-25, 2007
· February 27-29
· May 14-16

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Multiple Store Supervision Camp
· March 26-28
· July 23-25

NEW! World Class Retailing
A must-see senior level program overviewing current retail trends and the most successful sales & management systems in retail today -- for owners and senior execs only! Call for details.
· March 11-12
· July 29-30

NEW! Sales Masters Course
The ultimate retail sales training course! Like getting a master's degree in retail selling in just three days, with an optional fourth-day certification. Call for details.
· April 22-25
· June 17-20

To register for these events, call 888-611-4304.

Retail Resources

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Gold Star Selling

DVD Sales Training Program
Get ready for the holiday selling season! Retail's #1 selling system, perfect for full-time and seasonal staff.
More details
See a preview

Retailer's Complete Book of Selling Games and Contests
Over 100 selling games and contests to generate instant sales.

No Thanks, I'm Just Looking!
Retail's best-selling book.

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 RETAIL RESOURCES

Retail Policies Manual
Had time to finish your store policies manual yet? This CD & manual makes it's easy.

Retail Employee Development Manual
How to find and hold onto great employees.

Satisfying Difficult Customers
DVD program with techniques for handling difficult sales situations.

Team Selling
DVD program on how to Turn Over and close more sales.

Customer Service On Trial
DVD of the courtroom drama that examines customer service from both sides of the sales counter.

Retail Management Training Camp on CD
Live recording of Harry J. Friedman delivering retail’s most heavily attended store management seminar.

Multiple Store Supervision Camp on CD
Live recording of Harry J. Friedman’s seminar on the new role of execs and DMs in growing multi-store operations.

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